Terms and Conditions

1. Introduction

Welcome to George Kaitharan Buildware. These Terms and Conditions (“Terms”) govern your use of our website ([Your Website Address Here]) (the “Website”), and your purchase of products from us, whether online or at our physical showrooms in Kurumassery and Kuruppampady.

By accessing our Website or purchasing our products, you (“User,” “Customer,” “you,” “your”) agree to be bound by these Terms and our associated Privacy Policy and Return & Refund Policy. Please read them carefully. If you do not agree with these Terms, you must not use our Website or purchase our products.

In these Terms, “George Kaitharan Buildware,” “we,” “us,” and “our” refer to the operating business.

2. Use of Our Website

• Permitted Use: You may use our Website for the sole purpose of gathering information about our products and services, and for initiating contact or transactions with us.
• Intellectual Property: All content on this Website, including text, graphics, logos, images, product descriptions, and brand names (e.g., CERA, Hindware, Johnson, Parryware), is the property of George Kaitharan Buildware or our brand partners and is protected by Indian copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.
• Accuracy of Information: We strive to ensure that all information on the Website is accurate and up-to-date. However, we do not warrant that product descriptions, pricing, stock availability, or other content is free of errors. We reserve the right to correct any errors and to change or update information at any time without prior notice.

3. Terms of Sale

These terms apply to all purchases made from George Kaitharan Buildware.

• Quotations: All quotations provided by us are valid for a period of 7 days unless otherwise specified. Prices are subject to change based on manufacturer price revisions and market conditions.
• Orders: Placing an order constitutes an offer by you to purchase a product. An order is considered accepted by us only after we issue a formal invoice and receive payment. All orders are subject to product availability. We reserve the right to refuse or cancel any order for any reason, including stock limitations or pricing errors.
• Pricing and Payment:
  • All prices are listed in Indian Rupees (INR) and are inclusive of the applicable Goods and Services Tax (GST), unless stated otherwise.
  • Full payment must be made at the time of order confirmation, prior to dispatch or collection of goods, unless specific credit terms have been agreed upon in a separate written contract.
• Product Information: Product images on our website or in catalogues are for illustrative purposes only. Actual products may have slight variations in colour, finish, or design. For products like natural stone and tiles, variations in shade, size, and pattern are inherent characteristics and not considered defects. We recommend inspecting products physically at our showrooms.

4. Delivery and Pickup

• Customer Responsibility: It is the customer’s responsibility to inspect all goods thoroughly upon delivery or at the time of pickup. Any visible damage or discrepancy must be reported to our staff or the delivery personnel immediately.
• Delivery Terms: Standard delivery is to the ground floor or curbside of the specified delivery address. The customer is responsible for arranging the necessary manpower to unload the goods and move them to the desired location.
• Risk of Loss: The risk of loss or damage to the products passes to you upon your acceptance of delivery or when you collect the goods from our showroom.

5. Cancellations

• Orders for standard, in-stock items may be cancelled before they are dispatched, subject to a cancellation fee.
• Special orders or custom-indented items cannot be cancelled once the order has been placed with the manufacturer.

6. Limitation of Liability

To the maximum extent permitted by law, George Kaitharan Buildware shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to loss of profits, project delays, or additional labour costs) arising from the purchase, use, or performance of our products.

Our maximum liability to you for any and all claims related to a product shall be limited to the amount you paid for that specific product.

7. Indemnification

You agree to indemnify and hold harmless George Kaitharan Buildware, its owners, employees, and partners from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

8. Governing Law and Jurisdiction

These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the Republic of India.

Any legal action or proceeding related to your use of our Website or your purchase from us shall be brought exclusively in the competent courts of Ernakulam, Kerala.

9. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us: